Social Work + Tech Consulting

Practical and Ethical Use of Emerging Technologies

Hey there! I’m Melanie, and I get it – the rapid march of technology can feel overwhelming, especially in fields like social work where human connection is so vital. You may be worried that integrating new tech will take time away from your core work of helping others. Or maybe you’re unsure about how to use these tools effectively and ethically, or that tech will compromise your values or those of our profession. Maybe you even worry that you will fall so far behind the tech power curve that there’s no keeping up.

That’s where I come in. As a social worker with years in social work practice and academia, I’ve been there. I know the unique challenges you face in this digital age. But I’ve also seen how thoughtfully incorporating things like AI, social media, and online teaching can actually enhance our work, engage our students, and make dissemination and impact of our research even stronger.

My role is to be a guide and partner in navigating this tech-infused landscape. With deep expertise in ethical and effective technology use for social work, I’ll equip you and your teams to not just adapt, but thrive. We’ll tackle the tools in a way that complements – not compromises – your human-centered practice.

I am excited and passionate, and when I work with individuals and teams I see them start to imagine the possibilities alongside me. I make the work of integrating technology practical and pragmatic. So if embracing new technology feels daunting, let’s walk that path together. I’ll share hard-won wisdom from the front lines to make this transition seamless. The future of social work is unfolding, and I’m here to ensure you can move boldly towards it.

You might be pondering questions like these:

  • AI in Education and Research:
    • How do we teach students about emerging issues in the profession, and foster an environment of innovation within social work programs?
    • How do we talk about AI in the classroom, and teach our students to harness it, but not when they should be thinking critically about their coursework?
    • How can our faculty leverage AI for productivity and to maintain a competitive edge in a way that is ethical?
  • Social Media for Professional Networking and Engagement:
    • How do we teach faculty and students to use the power of social networks and technology to build communities, share knowledge, and engage with stakeholders across the globe?
    • How can faculty harness social media to improve dissemination of research and demonstrate to funders that they can reach broad stakeholders?
  • Online Teaching and Technology-Enhanced Learning:
    • How do we build online education in a way that enhances accessibility, engagement, and effectiveness?
    • What training is essential for educators as they adapt seated classes for the online environment?
    • How do we design online learning that is rigourous and also trauma-informed?

My Vision:

Prepping all of you – educators, researchers, agency leaders, supervisors, frontline folks – to be mavens of the technological shift now unfolding. Ethically, constructively, in lockstep with social work’s values. No more playing catch-up, or just waving red flags about what we see as problems. It’s time to build the path forward as innovators and leaders.

Let’s Collaborate: If that collaborative journey of(re)shaping social work’s future with conscientious tech integration lights a fire under you (or even just feels like an imperitive given the changing times), then I’m the partner you need. You’ll tell me where you might want to go, and I’ll help build a map to us get there at a pace that feels right for your environment. Let’s get excited about the possibilities together.

Innovation and Impact

This work is a fusion of my life’s passions. I’m one of those people who can’t sit still when there’s an opportunity to innovate and think about how to make things a little bit better than they are. I’ve got an insatiable curiosity about what lies ahead, which is why this intersection of social work and transformative tech clicks for me.

My career journey has been kaleidoscopic – hopping between rolling up my sleeves in the field, academia, research, and consulting. Currently, I spend a good deal of my time as a consultant specializing in helping agencies adopt evidence-based practices through the use of implementation science models and professional coaching.

Through my 20+ year social work career, one core belief has been the constant thread: that innovative practice, when wielded ethically and skillfully, can be a catalyst for even greater impact. Not just incremental change, but the profound, lasting, reverberate-across-communities kind of change we all dream of.

So whether I’m lecturing students, crunching data, or partnering directly with practitioners, I see myself as a translator – building bridges between social work’s heart and soul and its future’s possibilities. It’s alchemy work, fusing the human and technological. And I love it!

Some of my previous roles include:

  • Co-chair of the Harnessing Tech Grand Challenge
  • Chair of husITa, an international group focused on the ethical use of tech in human services
  • Co-author of CSWEs best-selling book, Teaching Social Work with Digital Technology
  • BSW Chair and designer of the first online BSW program, at the University of North Dakota, designed for tribal students who live in their rural communities

Over the last decade, you may have seen me:

  • delivering keynotes at national conferences and meetings to hundreds of folks related to social work + tech
  • organizing social work educators to weigh in and deliver feedback about the NASW tech standards
  • presenting at international and national conferences about social work + tech: about 100 peer-reviewed and invited presentations
  • writing 30+ peer-reviewed articles about social work education and tech

About me

My career has turned many corners, allowing me to approach the integration of technology and social work from multiple vantage points. In academia, I spent 12 years as a tenure-track professor, exploring the theoretical foundations of digital social work practice, launching an online degree program, studying the impact of technology on adolescents with environmental vulnerabilities, and researching the possibilities of AI to aid in ethical decision-making in child welfare. This scholarly lens was complemented by an stint at Meta, where I consulted on improving equity and ethical design for Facebook and Instagram.

I started my journey in social work as a child welfare worker, and then had a variety of other practice roles: in hospital psychiatric work, the Veterans Administration, and in private practice. Each role has strengthened my ability to apply insights to real-world challenges. I’ve not only studied technology’s evolution within our field, but actively helped shape its responsible adoption. From instructing the next generation to advising a tech titan, I’ve been dedicated to ensuring new tools enhance rather than compromise social work’s core mission.

Today, my time is spent consulting organizations, training practitioners, developing an innovative app, and envisioning where our profession’s digital transformation will lead next. With experience spanning theory and application, I’m uniquely positioned to guide social work’s ethical embrace of technologies that can profoundly impact lives and communities worldwide. I look forward to talking about how we might map a new journey together.

Work With Me

AI crash course for social work educators

$100.00/seat (coming soon)

This asynchronous course takes approx 5 hours to complete at one’s own pace, broken up into short modules that model effective syncronous education.

Excellent primer for educators with no to little experience learning or teaching about chatbots. Perfect for adjuncts to tenured faculty.

Prepares instructors with examples and templates for developing a syllabus statement about the use of AI, provides example assignments that model ethical AI use, and offers tips, resources, and ethical considerations for using AI in teaching prep and research.

Certificate of completion provided with exit quiz.

Consulting

$300/hr for preparation and delivery

Bespoke based on your needs

program development

curriculum development

meeting facilitation

problem-solving and solution building

* minimum hours negotiated and paid at start of contract

Speaking & Training

$300/hr for preparation and delivery

workshops

keynotes

for social work agency staff, university students, educators, or leaders

all tech topics, from productivity with tech to thinking about social work careers of the future

  • All services are available remotely or in-person. In-person events incur additional travel and lodging costs.
  • The Consulting and Speaking links will take you to a page where you can calendar a brief consultation meeting to see if I am the right fit for your needs. You can use email if you prefer.

Reviews

Rating: 5 out of 5.

“Dr Sage was engaging in Zoom meetings and held my attention. She is knowledgeable and provided great insights. She creates a positive atmosphere for us to ask for help. Most importantly, she is very supportive. She never makes a question seem irrelevant.”

Rating: 5 out of 5.

“I had the great pleasure of working with Melanie as she led our research on an intersectional resonance tool for central social impact products. Melanie consistently demonstrates empathy, collaboration, and persistence in the face of change. I was so impressed by Melanie’s approach to problem solving; she is a strategic thinker and community builder. Her unwavering integrity and commitment to ensuring Meta products serve historical marginalized communities led to several innovations that will continue to impact design systems and processes. In addition to being an amazing researcher, Melanie cultivates an environment that is inclusive and supportive. She would be such an asset to any team!.”

Rating: 5 out of 5.

“Melanie is a visionary thinker and contributor – she’s done so much to expand the profession of social work into new ideas and spaces involving ethical and thoughtful understandings of how tech works in our lives. I’ve long been impressed with her genuine care and fearlessness into tackling complex tech-related research challenges with an enormous sense of strategy and innovation. She cares deeply about and is attentive too-often under developed aspects of project work like stakeholder management, project management and collaboration development and facilitation.  She is a pleasure to work with.”


Rating: 5 out of 5.

“When I think about people I know who bridge the worlds of practice and academics, Melanie is always the first person that pops into my head. Not only is she creative, but she strives to make her work worthwhile and practical to people, communities, and organizations. I am always awed by Melanie’s ability to bring people together from different disciplines to find meaningful solutions to complex problems while ensuring everyone has a voice and opportunity to contribute. Her superpower is relationship-building, and I have been lucky enough to watch her in action as she brings people together to tackle challenging problems related to technology-mediated practice outcomes. Melanie is an asset to the social work profession and beyond!

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Looking out for my next adventure!

Contact

(503) 484-5371
melaniesage@gmail.com

Buffalo, NY